Refund Policy

Below is a draft Refund Policy for your website at asyouare.online This is only a template and should not be taken as legal advice. You should have it reviewed and adapted by a qualified attorney to ensure compliance with applicable laws (especially in the Philippines, where you’re located) and aligned with your specific services, pricing, and payment setup.

Refund Policy

Effective Date: [Insert Effective Date]

Thank you for choosing As You Are (“we,” “us,” “our”, “Company”). We strive to deliver professional and high-quality services to help you build your brand and share your story. Because of the nature of the services we provide (branding, content creation, strategy), we have defined the following refund policy which you accept when you engage our services or make payments via our website https://www.asyouare.online (the “Website”).

1. Scope of this Policy
This Refund Policy applies to payments made by you for any of our Services (as defined in our Terms & Conditions) purchased through the Website or through a separately signed service agreement. It does not apply to complimentary services, free consults, or pre-paid deposits which we may allocate toward future Services unless explicitly stated.
2. Fees Are Generally Non-Refundable
Given the bespoke, creative, personalized nature of our Services (such as content strategy, personal branding work, content creation, consulting), we generally do not provide refunds once the work has commenced or deliverables have been provided. By engaging our Services you acknowledge that we may have committed time, resources, and creative effort on your behalf.
3. Circumstances When a Refund May Be Considered
‍We will consider a refund — or partial refund — only under the following circumstances, which must be approved in writing by us:

You paid in advance for a service that we failed to deliver within the timeframe defined in your service agreement and we cannot reasonably complete delivery within a reasonable extended period;
We materially modify the scope of Services after you have paid and such modification is to your disadvantage;
We otherwise agree, at our sole discretion, to issue a refund for good cause.

In the event we approve a refund under these circumstances, you will receive a refund of the amount we deem fair, less any costs already incurred or non-recoverable by us (e.g., third-party fees, sunk work time).

4. Cancellation by You

If you decide to cancel your engagement with us:

If you cancel before any deliverable has been started/delivered (and you have paid in full), we may provide a partial refund (for example, deducting a reasonable administration fee or portion of the fee representing work done).
If you cancel after work has commenced or deliverables have been delivered, no refund will be provided unless otherwise agreed in writing.

5. How to Request a Refund

To request a refund, please contact us via:
Email: asyouare@info.com
Subject: “Refund Request – As You Are”
Include: your full name, date of purchase, service purchased, payment amount, reason for request.We will review your request and respond within [e.g., 10 business days]. If approved, refunds will be made to the original method of payment unless otherwise agreed.

6. Timing of Refunds

If a refund is approved, we will endeavour to issue it promptly, but you acknowledge that the timeframe depends on your payment method and financial institution. You should allow up to [e.g., 30 days] for the refund to appear in your account.

7. No Implied Refund Rights

Except as expressly stated in this Refund Policy or in a separate written service agreement, there are no implied rights to a refund. The fact that you do not like the outcome of a brand-strategy session, content piece or other creative deliverable does not automatically entitle you to a refund.

8. Modifications to This Policy

We may modify this Refund Policy at any time by posting a revised version on the Website. The “Last updated” date will reflect the date of modification. Your continued use of the Website or purchase of our Services after changes are posted constitutes your acceptance of the revised policy.

9. Contact Information

If you have any questions about this Refund Policy, please contact us at:
‍
Email: asyouare@info.com

Thank you for trusting As You Are with your personal brand, story and content work. We look forward to delivering meaningful and effective results.